<aside> 👋 Hi! I'm a survey researcher based in Brooklyn, NY with 3 years of product experience and a Master’s in Quantitative Methods in the Social Sciences. I’m passionate about building the tools to facilitate meaningful connection, while discovering core truths about the human condition in the process. I love coming up with novel ways to measure social-psychological constructs, and work primarily in R with all its awesome statistical packages 😊.

Currently keeping commerce human at Etsy.

</aside>

Contact

💌 [email protected]

🐦 twitter.com/nerdvevo

🔗 linkedin.com/in/katherine-luong

Education

Graduate: City University of New York

The Graduate Center, New York, NY

Master of Science, Quantitative Methods in the Social Sciences

May 2024

Undergraduate: Cornell University

College of Human Ecology, Ithaca, NY

Bachelor of Science, Human Development

May 2022

Work Experience

Quantitative Product Researcher

Etsy, Brooklyn, NY — (Sep 2024 - present)

• 📊 Supporting and conducting primary survey research (including ad hoc and tracking studies) with Etsy buyers and sellers.
• 📝 Working with other survey-focused researchers to design studies and craft user-centric survey instruments.
• 🖥️ Programming and fielding surveys across multiple parts of the marketplace experience.
• 🔍 Analyzing survey data; recognizing patterns and uncovering key trends and insights.
• 🎯 Managing survey samples and ensuring the quality of data collected.
• 🧶 Crafting engaging, recommendations-focused reporting that encourages marketplace health and drives Etsy's business goals.
• 🤝 Partnering with team members in Product, Design, and Marketing to guide product development and refinement, drawing on expertise in user research and UX standards.
• 📐 Independently defining project scope and applying appropriate methodologies to handle a research portfolio of foundational and evaluative insights.
• 💡 Working closely with other insights professionals to develop broad approaches to meeting partner needs.